IVRS stands for Interactive Voice Response System which is an automated system that will answer your basic SSS-related questions like your last Contributions, Status of Benefit or Loan Application, your Loan Balance, etc. In case you are not aware of your own SSS Number and do not have a reference for it, do not worry, as they will ask for other distinguishing information such as your Full Name, Mother’s Maiden Name, latest Employer, etc. There is an identity verification process which will necessitate presenting your SSS Number (so better make it ready before you call). Some has reported that it is hard to connect to SSS Hotline during daytime, so it is advised that you call very early in the morning or late at night to avoid the influx of callers.

Our customers trust Infobip to deliver remarkable communication experiences that are locally and globally compliant, safe, and secure.Trained and knowledgeable Customer Representatives will answer your call. We provide 24/7 customer support, technical solutions in-line with needs and local requirements - based on proven best practices.ĭeliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.

Our 60+ offices around the world allow us to react faster and have everyday interactions with our customers. We help you dynamically optimize your message journey to offer faster, more secure, and more reliable connections to your customers.

Personalized omnichannel customer connectionsĪchieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps.īy controlling the entire technology stack, Infobip delivers superior performance.

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